Where can I buy tickets?
Tickets are on sale now. Visit our website www.festivale.com.au
and buy tickets from the tickets page. There will be no gate sales if all tickets sell-out online before the event.
Will there be any ticket sales at the gate?
There will be no gate sales if all tickets sell-out online before the event.
Can I buy multi-day tickets?
Festivale 3 Day passes are limited so get in quick!
Does my child need a ticket?
Yes. Everyone entering the park must hold a ticket regardless of their age. For a full list of tickets and prices please visit our website www.festivale.com.au. This also applies to children under the age of 5 who have free entry – they must still carry a ticket.
What if I can’t attend?
Tixel is our designated platform for all Festivale tickets resale – go to www.tixel.com
Are refunds available if Festivale is cancelled?
Yes. In the event that Festivale is cancelled due to a lockdown order issued by government, refunds will be issued to ticket holders.
Will passouts be available?
Yes. Passouts are available and valid for the day of entry only.
Are tickets transferable?
Yes. You can pass your ticket onto friends but we do not offer refunds. Please contact Ticketbooth directly at support@ticketbooth.com.au if you wish to have the names changed.
Can I just book a ticket to a masterclass and not to Festivale?
No. You need to purchase a ticket for both entry to Festivale as well as the masterclass of your choice .
Is there reserved seating?
Yes. There will be 2 reserved under cover seating areas at Festivale for Friday, Saturday and Sunday. These must be booked in tables of 10 – for more information go to Festivale .
Will the reserved seating have a view of the main stage?
Yes. The reserved seating area will have a view of the main stage although some seats may have a slightly restricted view.
Do I need to buy a ticket to attend Festivale?
Yes. Festivale is a fully ticketed event and tickets are purchased via our website www.festivale.com.au
Do you offer concession tickets?
No. Concession tickets are not available for Festivale.
Do you accept companion cards?
Yes. Companion cards are accepted. You will need to book your ticket/s via our website www.festivale.com.au and then contact eventmanager@festivale.com.au to access your companion card ticket.
Reselling tickets?
Tixel is our designated platform for all resale tickets. Join the waitlist on Tixel and be notified if tickets become available or use this platform to sell your unwanted tickets.
What are the opening and closing times?
Friday 31st Jan – 4pm – 11pm
Saturday 1st Feb– 11am – 11pm
Sunday 2nd Feb – 11am – 4pm
Where is Festivale held?
Festivale is held in Launceston’s iconic City Park – Tamar Street Launceston.
What bands are playing?
Please click on the link here to view our entertainment line up for Festivale 2025.
Is the event Family Friendly?
Festivale is an all-ages event. Please note that children must be under adult supervision at all times. Sunday is our family day; we will have a children’s entertainment program available which will be released closer to the event.
Is the event cashless?
No. Festivale will not be a cashless event however we do encourage patrons to use card wherever possible.
Can I bring my own alcohol?
No. Festivale is a fully licensed event with a strict no BYO policy.
If it rains will Festivale go ahead?
Yes. Festivale will proceed rain, hail or shine! However, if the weather conditions become a risk to PATRONS Festivale will notify patrons via email, text, Facebook and announcements at the park.
Can I bring my own food?
Yes. You can bring food but there will be a wide range of stalls serving delicious Tasmanian produce and beverages for you to purchase from.
Where is the nearest ATM?
There are no ATM facilities within City Park. ATM’s are located on both Brisbane and George Streets (just a block away from the park) and at the Kmart complex in Racecourse Crescent.
Can I bring my pet?
No. Animals will NOT be admitted to Festivale (assistance & guide dogs exempt).
What if I feel unwell during the event?
St John Ambulance will be on site, and we ask that you make your way directly to them and follow all advice given.
Can I use my old Festivale glass?
Yes. We encourage our patrons to use their old Festivale glasses or purchase a new one to bring back year after year.
Is there children’s entertainment?
Yes. We will have a full program for the kids for on Sunday. This program will be released closer to the event.
Is Festivale a licensed venue?
During Festivale, City Park is a licensed event site. Festivale is committed to safe drinking practices. All staff serving alcohol are trained in responsible service of alcohol and will not serve anyone who is under the age of 18 years or any person who appears to be intoxicated.
What if my child and I become separated?
Guides Tasmania Tent will act as a central point for lost children. Refer to the Festivale map for location. If your child gets lost, please report to one of our friendly volunteers at the Festivale Information Booth or to security and they will be able to assist in locating your child.
Is there a smoking area?
Festivale aims to protect all patrons, stallholders and employees from exposure to Environmental Tobacco Smoke (ETS). Launceston City Park will become smoke free for the duration of the event. If you do wish to smoke, you will be required to exit City Park to do so. There is no designated smoking area.
Do you have Lost property?
Visit Festivale Information booth for lost and found property enquiries. All lost property not claimed at Festivale will be delivered to the Launceston headquarters of Tasmania Police.
Who organises Festivale?
Festivale is organised by an incorporated not for profit volunteer committee. We employ an Event Manager year-round and a Site Manager for the duration of the event and a casual work crew to assist with set up and pack down.
What do you do with my contact details?
Festivale takes privacy seriously and is committed to protecting privacy of your personal information. Personal information will be used only for the purpose/s intended and where the intention includes confidentiality, information will be treated as such unless otherwise required by law. Your contact details will be used to let you know when future Festivale tickets are going on sale along with any other electronic promotional information for future events. Your contact details will not be made available to any other party or organisation.
Is there car parking nearby?
Car parking is available in the streets around the City Park. Please ensure you adhere to any time and zone restrictions when parking.
Where is the nearest bus stop and Taxi Rank?
The Bus stops and Taxi rank locations will be listed on our event map.
Where is the venue?
Launceston City Park is located at, 45-55 Tamar Street, Launceston.
Looking for accommodation?
Hotel Grand Chancellor is only a 2 minute walk from city park and is located at the heart of Launceston City.
There are a number of other hotels also in close vicinity of the park – refer to Event Information
Which gates will be open for entry to the event?
The main entrance to City Park is located next to Design Tasmania on Tamar Street.
Can I ride my bike?
Yes, Festivale will have bike racks available within the park.
The following items will not be allowed into the event:
Non-alcoholic drinks in glass bottles (non-alcoholic drinks in unopened sealed plastic bottles are permitted)
Alcohol and illicit substances
Glass
Knives, weapons or other dangerous goods
Share structures/large umbrellas
BBQs, Fire pots or Fireworks
Skateboards Scooters or Rollerblades (bikes can be parked at the Tamar Street entry at the bike rack)
Hard eskies (cooler bags ok)
Large tables
Loud hailers/whistles/laser pointers
Beanbags/stools/tall chairs
Professional cameras/video & recording equipment
Is the event accessible?
Yes. Festivale is an accessible event. There are kerb cross over ramps in place and these are marked on the map within our program for wheelchair accessibility. For more information around accessibility please contact our office at info@festivale.com.au or +61 (3) 6334 9990.
Do you offer Companion Cards?
Yes, we offer companion card tickets at Festivale. To book Companion Card tickets, please contact our office at info@festivale.com.au or +61 (3) 6334 9990. You will need to present your Companion Card on entry.
What stallholders will be there?
Stallholders will be announced in December.
What type of food will be available?
Stallholders will not be announced until December. We will have a range of incredible food choice available at Festivale – please check back in December for a full list of vendors.
How do I become a food stallholder … or a non-food stallholder?
Simply select Stallholders from the main tab on our website and then in the drop down box select APPLY/LOGIN to submit an application.
Who are your sponsors?
Festivale is able to operate thanks to the incredible support (financial and in-kind) of State Government through Events Tasmania, City of Launceston, corporate sponsors and local businesses. A full list of our sponsors can be found on our sponsors page.
