Frequently Asked Questions

  • Ticketing Info

    Where can I buy tickets?
    Tickets are available from September 15 2023, on our website www.festivale.com.au
    There will be no gate sales if all tickets sell-out online before the event.

    Will there be any ticket sales at the gate?
    There will be no gate sales if all tickets sell-out online before the event. 

    Can I buy multi-day tickets?
    Festivale 3 Day passes have sold-out, but individual general admission tickets for Festivale 2024 are still available. For a full list of tickets and prices visit our website www.festivale.com.au and click on “Buy Tickets”.

    Does my child need a ticket?
    Yes.  Everyone entering the park must hold a ticket regardless of their age. For a full list of tickets and prices please visit our website www.festivale.com.au. This also applies to children under the age of 5 who have free entry –  they must still carry a ticket.

    What if I can’t attend?
    Tixel is our designated platform for all resale tickets for Festivale, use this platform to sell your unwanted tickets.

    Are refunds available if 2024 Festivale is cancelled?
    Yes. In the event that Festivale is cancelled due to a lockdown order issued by government, refunds will be issued to ticket holders.

    Will passouts be available?
    Yes.  Passouts are available and valid for the day of entry only.

    Are tickets transferable?
    Yes.  You can pass your ticket onto friends but we do not offer refunds. Please contact Ticketbooth directly at support@ticketbooth.com.au if you wish to have the names changed. 

    Can I just book a ticket to a masterclass and not to Festivale?
    No. You need to purchase a ticket for both entry to Festivale as well as the masterclass of your choice .

    Is there reserved seating?
    Yes. There will be 2 reserved under cover seating areas at Festivale for Friday and Sunday.  These must be booked in tables of 10– for more information go to Festivale .

    Will the reserved seating have a view of the main stage?
    Yes. The reserved seating area will have a view of the main stage although some seats may have a slightly restricted view.

    Do I need to buy a ticket to attend Festivale?
    Yes.  Festivale is a fully ticketed event and tickets are purchased via our website www.festivale.com.au

    Do you offer concession tickets?
    No.  Concession tickets are not available for Festivale.

    Do you accept companion cards?
    Yes.  Companion cards are accepted.  You will need to book your ticket/s via our website www.festivale.com.au and then contact eventmanager@festivale.com.au to access your companion card ticket.

    Reselling tickets?
    Tixel is our designated platform for all resale tickets. Join the waitlist on Tixel and be notified if tickets become available or use this platform to sell your unwanted tickets.

  • Opening hours

    What are the opening and closing times?
    Friday 2nd Feb – 4pm – 11pm
    Saturday 3rd Feb – 11am – 11pm
    Sunday 4th Feb – 11am – 4pm  

  • Event Info

    Where is Festivale held?  
    Festivale is held in Launceston’s iconic City Park – Tamar Street Launceston.

    What bands are playing?
    Please click on the link here to view our entertainment line up for Festivale 2024.

    Is the event Family Friendly?
    Festivale is an all-ages event. Please note that children must be under adult supervision at all times. Sunday is our family day; we will have a children’s entertainment program available which will be released closer to the event.

    Is the event cashless?
    No. Festivale will not be a cashless event however we do encourage patrons to use card wherever possible.

    Can I bring my own alcohol?
    No. Festivale is a fully licensed event with a strict no BYO policy.

    If it rains will Festivale go ahead?
    Yes. Festivale will proceed rain, hail or shine! However, if the weather conditions become a risk to PATRONS Festivale will notify patrons via email, text, Facebook and announcements at the park.

    Can I bring my own food?
    Yes. You can bring food but there will be a wide range of stalls serving delicious Tasmanian produce and beverages for you to purchase from.

    Where is the nearest ATM?
    There are no ATM facilities within City Park. ATM’s are located on both Brisbane and George Streets (just a block away from the park) and at the Kmart complex in Racecourse Crescent.

    Can I bring my pet?
    No. Animals will NOT be admitted to Festivale (assistance & guide dogs exempt).

    What if I feel unwell during the event?
    St John Ambulance will be on site, and we ask that you make your way directly to them and follow all advice given.

    Can I use my old Festivale glass?
    Yes. We encourage our patrons to use their old Festivale glasses or purchase a new one to bring back year after year.

    Is there children’s entertainment?
    Yes. We will have a full program for the kids for on Sunday.  This program will be released closer to the event.

    Do you have a program for buskers entertainment? 
    Program will be released closer to the event.

    Is there a smoking area?
    No. City Park is a smoke free venue. You will need to exit the park (remember to get a passout) if you wish to smoke.

    Who organises Festivale?
    Festivale is organised by an incorporated not for profit volunteer committee.  We employ an Event Manager year-round and a Site Manager for the duration of the event and a casual work crew to assist with set up and pack down.   

    What do you do with my contact details?
    Festivale takes privacy seriously and is committed to protecting privacy of your personal information. Personal information will be used only for the purpose/s intended and where the intention includes confidentiality, information will be treated as such unless otherwise required by law. Your contact details will be used to let you know when future Festivale tickets are going on sale along with any other electronic promotional information for future events. Your contact details will not be made available to any other party or organisation.

  • Getting There

    Is there car parking nearby?
    Car parking is available in the streets around the City Park. Please ensure you adhere to any time and zone restrictions when parking.

    Where is the nearest bus stop and Taxi Rank?
    The Bus stops and Taxi rank locations will be listed on our event map.

    Where is the venue?
    Launceston City Park is located at, 45-55 Tamar Street, Launceston.

    Looking for accommodation?
    Hotel Grand Chancellor is only a 2 minute walk from city park and is located at the heart of Launceston City.
    There are a number of other hotels also in close vicinity of the park – refer to Event Information

    Which gates will be open for entry to the event?
    The main entrance to City Park is located next to Design Tasmania on Tamar Street as well as the Lawrence and Cimitiere street gate “closest to the children’s playground”.

    Can I ride my bike?
    Yes, TBUG are supplying bike parking services within the park during the following times
    11.00am – 4.00pm Saturday
    11.00am – 4.00pm Sunday

  • Prohibited items

    The following items will not be allowed into the event:

    Non-alcoholic drinks in glass bottles (non-alcoholic drinks in unopened sealed plastic bottles are permitted)
    Alcohol and illicit substances
    Knives, weapons or other dangerous goods
    Share structures/large umbrellas
    BBQs, Fire pots or Fireworks
    Skateboards Scooters or Rollerblades (bikes can be parked at the Tamar Street entry at the bike rack)
    Hard eskies (cooler bags ok)
    Large tables
    Loud hailers/whistles/laser pointers
    Beanbags/stools/tall chairs
    Professional cameras/video & recording equipment

  • Accessibility

    Is the event accessible?
    Yes. Festivale is an accessible event.  There are kerb cross over ramps in place and these are marked on the map within our program. 

  • Stallholders

    What stallholders will be there?
    Stallholders will be announced by mid-December. 

    What type of food will be available?
    Stallholders will not be announced until mid-December. We will have a range of incredible food choice available at Festivale – please check back in December for a full list of vendors.

    How do I become a food stallholder … or a non-food stallholder?
    Simply select Stallholders from the main tab on our website and then in the drop down box select APPLY/LOGIN to submit an application. Applications close 21 July, however your application will be placed on a waitlist should there be a cancellation.

  • Sponsors

    Who are your sponsors?
    Festivale is able to operate thanks to the incredible support (financial and in-kind) of State Government through Events Tasmania, City of Launceston, corporate sponsors and local businesses.  A full list of our sponsors can be found on our website Festivale

  • Festivale App

    Did you know we have a Festivale App? 
    Download the APP here for early access to programs and promotions and event announcements.
    Android APP / IOS APP

  1. Presenting Partners

  2. Diamond Sponsors

  3. Platinum Sponsors

  4. Gold Sponsors

  5. Silver Sponsors

  6. Bronze Sponsors